How we collect, use and protect your information.
Last Updated: January 2025
This Privacy Policy describes how Nomi ("we", "us", or "our") collects, uses, and discloses information through our AI Companion Service (the "Service"). Your use of the Service is subject to this Privacy Policy and our Terms of Service.
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your data. We collect information that you provide directly to us, information we collect automatically through your use of the Service, and information we may receive from third parties.
Please note that by using the Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use the Service.
We may receive information about you from third-party services that you connect to Nomi, such as social media platforms, authentication providers, or health tracking applications. This information may include your name, email address, profile picture, and other information you authorize these services to share with us. We use this information to create and manage your account, personalize your experience, and provide you with the Service.
We collect various types of information in connection with the Service, including information you provide directly, information collected automatically, and information from third-party sources.
We collect information that you provide directly to us when you create an account, use the Service, communicate with us, or participate in surveys or promotions. This may include:
We may collect location information from your device if you grant us permission. This information helps us provide location-based features and improve the Service. You can disable location services at any time through your device settings.
When you use the Service, we automatically collect certain information about your device and usage patterns, including:
When you interact with your AI companion, we collect and store conversation data to provide personalized responses and improve the Service. This includes:
This information is encrypted and stored securely. We use it solely to provide and improve the Service, and we never share your personal conversations with third parties without your explicit consent.
We use the information we collect to:
We use your information to provide the core features of the Service, including AI-powered conversations, personalized health insights, reminder notifications, and community features. We continuously work to improve these services based on usage data and user feedback.
With your consent, we may use your email address to send you newsletters, marketing communications, and information about new features or services. You can opt out of these communications at any time by clicking the unsubscribe link in any email or by adjusting your notification preferences in the app.
We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests; to enforce our Terms of Service and other agreements; to protect the rights, property, or safety of Nomi, our users, or others; and to detect, prevent, or otherwise address fraud, security, or technical issues.
We may aggregate and anonymize your information so that it can no longer be used to identify you. We may use this aggregated data for research, analytics, and to improve our Service. This anonymized data may be shared with third parties for research or business purposes.
We may disclose your information in response to subpoenas, court orders, or other legal processes, or to establish or exercise our legal rights or defend against legal claims. We will make reasonable efforts to notify you of such requests unless prohibited by law.
We use cookies and similar tracking technologies to collect information about your browsing activities and to provide certain features of the Service. Cookies are small data files stored on your device that help us improve your experience, understand usage patterns, and deliver personalized content.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired). We use cookies for authentication, preferences, security, and analytics purposes.
You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly without cookies. You can also delete cookies that have already been set through your browser settings.
We use analytics services to help us understand how users interact with the Service. These services may collect information about your use of the Service and other websites or apps. We use this information to improve the Service and develop new features.
Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. Currently, we do not respond to browser "Do Not Track" signals.
The Service may contain links to third-party websites or services that are not owned or controlled by Nomi. We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use encryption, secure servers, and other security technologies to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You have the right to access, update, or delete your personal information at any time. You can do this through your account settings or by contacting us at support@nomi.app. We will respond to your request within a reasonable timeframe.
You can opt out of receiving promotional emails from us by clicking the unsubscribe link in any promotional email or by adjusting your email preferences in your account settings. Please note that even if you opt out of promotional emails, we may still send you transactional or administrative messages related to your use of the Service.
The Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@nomi.app, and we will delete such information from our systems.
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where privacy laws may differ from those in your jurisdiction. By using the Service, you consent to the transfer of your information to our facilities and to the facilities of third parties with whom we share it as described in this Privacy Policy.
If you have questions about the privacy aspects of our Service or would like to make a complaint, please contact us at:
Email: support@nomi.app
Address: Nomi, Inc.
© 2025 Nomi. All Rights Reserved.