Please read these terms carefully before using our services.
Version: January 2025
These Terms of Service may be revised and updated from time to time by the Company without notice to you. You can review the current version of the Terms of Service at any time on the Service. If there are major changes to the Terms of Service that could substantially affect you (as determined by us in our sole discretion), then we will provide such additional notice as may be required by law and/or will register with the Service. Without limiting the foregoing, you agree that we may provide notice to you by posting such notice on the Service. You are responsible for checking for notifying amendments on the Service, and you will be deemed to have agreed to any such amendments to the Terms of Service when you next use the Service.
Welcome to Nomi's AI Companion Service. These Terms of Service describe how Nomi ("we", "us", or "our") collects, uses, and discloses information through our AI Companion Service used for chronic pain management support (the "Service"). Your use of the Services is subject to this Policy and our Terms of Use.
While every effort is made to ensure that the content of the Service is accurate, they are provided 'as is'. To the full extent permitted by law, the Company makes no warranties or representations as to the accuracy, timeliness or completeness of the information contained in the Service. Nothing on the Service shall be taken as rendering professional advice. The Company does not warrant that the services that make the Service available will be error, bug, or virus free. It is your sole responsibility to make adequate provision against such threats.
The information on the Service is not intended as and should not be used to replace specific professional medical advice (including advice on diagnosis, treatment, or prevention of any medical condition) or for any therapeutic purpose. You acknowledge and agree that the Service is an AI companion and information service only. The Company is not responsible for any diagnosis, treatment plan, or other medical or therapeutic services. If you have any health-related concerns, pre-existing medical conditions, or questions regarding your medical condition you should consult a qualified medical professional. The Service is not a replacement service from your healthcare professional before acting on or following any information or material provided on the Service. You acknowledge and agree that it is your responsibility to consult your healthcare professional before using any of the information on the Service (especially - but not only - if you have an eating disorder, diabetes, high or low blood pressure, cholesterol issues, underlying heart conditions, or are pregnant or trying to conceive). At times the Service will provide you with recommendations. These recommendations are provided for informational and support purposes only, not these recommendations. They are not provided as medical or professional advice or opinion. They naturally do not consider factors such as your medical history, and you should seek your own advice on or consult with any medical, health or fitness related matters from your healthcare professional. To the full extent permitted by law the Company hereby avoids liability and/or responsibility for any adverse outcomes that might arise, directly or indirectly, from any recommendations on the Service.
The Company, including its employees, agents, and sub-contractors, shall not be responsible or liable for any direct, indirect, special, exemplary, incidental, consequential, punitive, or other loss, costs, expenses or damages of any kind, or any damages whatsoever. This is including but not limited to, those resulting from loss of profit, loss of contract, goodwill, data or information, loss of savings, business opportunities or revenue, whether or not advised of the possibility of such damage whether out of or in connection with your use of and reliance on the content or services on the Service. To the extent that any exclusion of liability (whether by contract, tort (including but not limited to negligence) or warranty, arises under a statute or any other legal basis for liability. Any implied terms, conditions or warranties are excluded to the full extent permitted by law. The total liability for any and all implied terms, conditions or warranties are contained in legislation that cannot be excluded, such term, condition or warranty will be deemed to be included, however, the Company's liability under such term, condition or warranty including for repairing, replacing or supplying for paying for the repair, replacement or supply of) goods equivalent to the goods to which the breach relates, or re-supplying or paying for the re-supply of the services to which the breach relates. The Company's liability regarding claims for damages caused by the Company, its legal representatives, executive staff or other agents (unless otherwise) shall be limited to the total amount of all fees paid by you as a user of the Service to the extent permitted by law. Liability arising under a statute equivalent legal instrument which cannot be lawfully excluded is not excluded by these Terms of Service.
You agree to indemnify the Company, its employees, its officers, its agents, and its subcontractors against any third- party claims and any and all losses, expenses and damages and costs (including reasonable legal fees) suffered or incurred by us and arising out of your breach of any of these Terms of Service in your use of the Service.
The Service may contain links to third party websites and services that are not owned or controlled by the Company. The Company has no control over and assumes no responsibility for any loss or damage, however caused (including through negligence) that you may directly or indirectly suffer in connection with or arising from the content or resources available from such third-party websites or services. Your access to and use of such third-party websites or a third-party website does not constitute an endorsement or approval of that website or any product or services on that website. The Company is not responsible for the information provided is appropriate for your circumstances.
The Company does not guarantee content over Content submitted by you or other users of the Service. We are not responsible or liable for any Content submitted by any user. We do not condone or endorse any Content submitted by users and we do not take any responsibility for the accuracy, legality, or decency of such Content. Any misconduct of other users or third parties on the Service may be reported by emailing the Company on support@nomi.com. We may in our sole discretion investigate your claim and take appropriate action if we deem necessary.
If you have questions about the privacy aspects of our Services or would like to make a complaint, please contact us.
© 2025 Nomi. All Rights Reserved.